{"id":10311,"date":"2020-06-16T17:11:17","date_gmt":"2020-06-16T07:11:17","guid":{"rendered":"https:\/\/www.shop.pharmacysleepservices.com.au\/new-quiz-fullscreen\/?page_id=10311"},"modified":"2020-07-03T19:52:01","modified_gmt":"2020-07-03T09:52:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.shop.pharmacysleepservices.com.au\/new-quiz-fullscreen\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_image=”https:\/\/www.shop.pharmacysleepservices.com.au\/new-quiz-fullscreen\/wp-content\/uploads\/2020\/06\/FAQs_Header_2732x900-scaled.jpg” custom_margin=”||70px|||” custom_padding=”100px||100px|||” background_last_edited=”on|phone” background_image_phone=”https:\/\/www.shop.pharmacysleepservices.com.au\/new-quiz-fullscreen\/wp-content\/uploads\/2020\/07\/FAQs_Header_750x1000.jpg” background_enable_image_phone=”on” background_position_phone=”top_left” custom_css_before=”position: absolute;||display: block;||content: %22%22;||width: 50%;||height: 100%;||background: rgba(255, 255, 255, 0.7);||top: 0;” custom_css_main_element=”position: relative;” custom_css_before_last_edited=”on|phone” custom_css_before_phone=”position: absolute;||display: block;||content: %22%22;||width: 100%;||height: 50%;||background: rgba(255, 255, 255, 0.7);||top: 50%;” title_text_phone=”FAQs_Header_750x1000″][et_pb_row _builder_version=”4.4.8″ vertical_offset_tablet=”” vertical_offset_phone=”106px” vertical_offset_last_edited=”on|phone” custom_padding=”60px||60px|||”][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.4.8″ header_font=”Centrale sans||||||||” header_text_color=”#006430″ header_font_size=”54px” header_font_size_tablet=”” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone”]<\/p>\n

Frequently asked<\/h1>\n

questions<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_color=”#E8E9E9″ custom_margin=”||60px|||”][et_pb_row _builder_version=”4.4.8″][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.4.8″ header_3_text_color=”#3C3C3B” header_3_font_size=”36px”]<\/p>\n

Please find the answers to your questions<\/h3>\n

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Pharmacy FAQs<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Do I need a consult room?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Whilst we prefer to say yes to give the patient more privacy, we have many stores running the program successfully without a consultation room. The setup of the sleep test device on the patient can be done in an open area in the store as it doesn\u2019t require the patient to lay down on a bed and isn\u2019t exposing in any way. The ongoing consultations with the patient during trial and treatment can also be done in a quiet area of your store \u2013 gauge from your customer what they are comfortable with.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What\u2019s my financial commitment for an opening order?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

We have a recommended opening order that will ensure your store is set up to test, put patients on CPAP trial and sell machines and masks. We\u2019re able to adjust the opening order to suit your store needs so please\u00a0contact us<\/a>\u00a0to discuss how the Pharmacy Sleep Services program could work in your store.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How long does an initial consultation take?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

To screen a patient and set them up with the home sleep test takes approx. 15-30 minutes depending on the patients questions or concerns. Please visit the\u00a0patient journey<\/a>\u00a0and see a step by step guide on the time and process involved in diagnosing and treating a patient.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What makes the program a success?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

We find our top performing stores are those who are actively engaging their customers about their sleep health. They screen for patients at risk of sleep apnoea through their prescriptions (58% of people with Type 2 diabetes have sleep apnoea, 85% of people on blood pressure medication have sleep apnoea), in-store behavior (customer showing sleep apnoea behaviors e.g. yawning, complaining of always feeling tired, interest in sleep products on display e.g. snoring strips) or actively asking how well they are sleeping. The success of your sleep apnoea business will mean allowing time for patient appointments, ongoing training and organisation of the program. Successful stores have a dedicated Sleep Apnoea Consultant within their store. This consultant can be an existing staff member that has a genuine interest in sleep services and enjoys having 1-1 conversations with customers. The consultant will screen for patients and manages the entire program. Please visit pharmacy experience<\/a> to see the steps to run a successful program.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What support does Pharmacy Sleep services provide me after I receive the opening order?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Pharmacy Sleep Services gives you all the tools you need to identify, screen, diagnose, treat and sell to patients with OSA. We provide you with an initial full day training workshop so you and your staff are confident running the program.\u00a0 <\/span>We have an online portal with training modules, product guides and a marketing hub.\u00a0 <\/span>We provide you a suite of POS materials for your store so you can let customers know you offer sleep services and we also provide you and your staff a dedicated PSS representative who regularly visits your store and is consistently available to contact. You\u2019re never alone.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How much space do I need to dedicate for a display?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

This all depends on your size and format of store. The more space you can allocate for a display will help drive greater awareness and interest into the program. The POS materials Pharmacy Sleep Services provides you help engage your customers in\u2013store by promoting the signs and symptoms associated with sleep apnoea. Our successful stores have multiple displays in-store (gondola ends, wall bays, windows). Please visit our pharmacy experience<\/a> page to see some examples of in-store displays. Your Pharmacy Sleep Services representative will work with you to \u201cdress up\u201d your display to suit your store.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can a non-Pharmacist champion the program successfully?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Absolutely. Successful stores have a dedicated Sleep Apnoea Consultant within their store. This consultant can be an existing staff member that has a genuine interest in sleep services and enjoys having 1-1 conversations with customers. The consultant will screen for patients and manages the entire program. Please visit our pharmacy experience<\/a> to see the steps to run a successful program.<\/p>\n

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\n[\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.4.8″][et_pb_column type=”2_3″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.4.8″ header_3_text_color=”#3C3C3B” header_3_font_size=”24px” custom_margin=”||23px|||”]<\/p>\n

Patient FAQs<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Do I need to visit my GP before I can book in for a home sleep test?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

No GP referral is required for a pharmacy home sleep test. You can simply book a home sleep test with your pharmacy straight away. Please visit our store locator<\/a> page to find your local pharmacy running the Pharmacy Sleep Services program.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Does my pharmacy offer a home sleep test?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Please visit our store locator<\/a> page to find your local pharmacy running the Pharmacy Sleep Services program.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is the home sleep test safe?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Yes. The device uses the same sensors recommended by the AASM for in-lab studies. The device has 3 sensors (effort belt, cannula and oximeter) and a built-in body position sensor that provide seven channels of data (body position, pressure flow, snore, respiratory effort, SpO2, pleth and pulse rate).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How long do I need to be asleep for?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

You should wear the device all night. There needs to be a minimum of 4 hours of sleeping data in order to score your data correctly.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What happens if I wake up\/ get up during the home sleep test?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

It\u2019s absolutely fine to wake up and get up during the night wearing the home sleep test device. Continue wearing the device. There needs to be a minimum of 4 hours of sleeping data in order to score your data correctly.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How long until I find out my results?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

When you drop the home sleep test device back to your pharmacy (or your pharmacy collects your device from you) it takes 7-10 working days for you pharmacy to contact you with your results.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I get money from my private health fund for my CPAP equipment? ” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

Each private health fund is different so we recommend contacting your private health fund to find out how much you are eligible for.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Who is analysing my sleep test data? ” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

All sleep tests are sent to a qualified sleep physician for review and scoring. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why can I get a free test through my GP?” open_toggle_text_color=”#3C3C3B” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#006430″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.4.8″ title_text_color=”#3C3C3B” title_font=”Centrale Sans Bold||||||||” body_text_color=”#3C3C3B”]<\/p>\n

If your GP has recommended a sleep test that you can get for free this is because it is a Level 1 or Level 2 sleep test. These are Medicare funded tests and there are waiting times associated with these levels of testing. A level 1 sleep test requires you to sleep in a sleep lab\/ hospital, be monitored all night by a sleep technician and wear a much more invasive sleep test device compared to a level 3 sleep test. Pharmacy Sleep Services provides pharmacies with a Level 3 sleep test device. This sleep test can be done in the comfort of your own home, in your own bed and can be booked in straight away at your local pharmacy. Please visit our diagnosis and testing<\/a> page for more details on the types of testing available.<\/p>\n

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Have more questions?<\/h3>\n

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